Terms of Service

Last Updated: April 1, 2025

1. Introduction

Welcome to Focal Dataworks ("Company", "we", "our", "us")! These Terms of Service ("Terms", "Terms of Service") govern your use of our website and services located at focaldataworks.com (collectively, the "Services"), operated by Focal Dataworks.

By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy. If you disagree with any part of the terms, then you may not access the Services.

2. Use of Services

2.1 Eligibility

To use our Services, you must be authorized to represent the local government entity subscribing to the Services. By using our Services, you represent and warrant that you have the authority to bind the government entity to these Terms.

2.2 Account Creation

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Services.

You are responsible for safeguarding the password for your account and for any activities or actions under your account. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

2.3 Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Services in any way that violates any applicable federal, state, local, or international law or regulation
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services
  • Use the Services to store or transmit harmful code, such as viruses or malware
  • Use the Services to infringe upon or violate the intellectual property rights or other rights of others
  • Use the Services in any manner that could disable, overburden, damage, or impair the site

3. Subscription and Payment

3.1 Subscription Plans

Focal Dataworks offers various subscription plans as outlined on our pricing page. The features and limitations of each plan are subject to change. Any changes to subscription plans will be communicated via email or through the Services.

3.2 Payment

Subscription fees are billed in advance on either a monthly or annual basis, depending on the subscription plan selected. Payment must be made using the payment methods we support. You agree to pay all charges at the prices then in effect for your subscription.

For government entities requiring purchase orders or other procurement mechanisms, alternative payment arrangements may be made by contacting our sales team.

3.3 Cancellation and Refunds

You may cancel your subscription at any time by contacting our support team. If you cancel, you may use your subscription until the end of your current billing period, but you will not receive a refund for any fees already paid.

4. Intellectual Property

4.1 Our Intellectual Property

The Services and their original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Focal Dataworks and its licensors. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries.

4.2 Your Data

You retain all rights to any information, data, or content that you submit, upload, or otherwise make available through the Services ("Your Data"). By providing Your Data, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute Your Data solely for the purposes of providing the Services to you.

We will maintain appropriate administrative, physical, and technical safeguards for protection of the security, confidentiality, and integrity of Your Data.

5. Limitation of Liability

To the maximum extent permitted by law, in no event shall Focal Dataworks, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Services
  • Any conduct or content of any third party on the Services
  • Any content obtained from the Services
  • Unauthorized access, use, or alteration of your transmissions or content

6. Indemnification

You agree to defend, indemnify, and hold harmless Focal Dataworks, its directors, employees, and agents, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

7. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Services.

8. Contact Us

If you have any questions about these Terms, please contact us:

  • By email: legal@focaldataworks.com
  • By phone: (555) 123-4567
  • By mail: 123 Data Drive, Suite 400, Tech City, CA 95123